Hi Deanna,
When you assign one student staff to a Work Item, their name comes up on it. The other students can see their name, so they know it's supposed to be for them. If that assigned person is not in, and the other students are able to do the task, they can click on it and complete it. The Work Item is then assigned to that new person. So shift changes shouldn't be an issue unless the task is student specific, ie special access or particular skill set.
Also, for the Tasks on the Event Reservation, you are able to assign multiple staff/students to the task with a due date. These would come up under "My Tasks" when they go to the Day at a Glance. I don't think these come up on the app though.
Hope that helps!
Jacy
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Jacy Cutitta
Operations Coordinator
University of Hawaii–Manoa
Kaneohe HI
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Original Message:
Sent: 03-30-2023 11:56
From: Deanna Cahoon-Draus
Subject: Mazevo Task and Facility Operation Management
Hi all,
I was reminded by our software lead that our pinch points were because you are not able to assign a task to a group of individuals (Building Managers) rather than not being able to assign (individual) staff.
Sorry for the confusion!
I'm interested if folx that assign individual student staff tasks have issues with student switching shifts?
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Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist
Original Message:
Sent: 03-29-2023 15:43
From: Jacy Cutitta
Subject: Mazevo Task and Facility Operation Management
Hi Rochelle,
So far we haven't noticed any problems using Mazevo and having to go through DUO. What type of issues are you folks experiencing? Our students use it on their devices but they sometimes don't let us know the issues.
~Jacy
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Jacy Cutitta
Operations Coordinator
University of Hawaii–Manoa
Kaneohe HI
Original Message:
Sent: 03-29-2023 10:19
From: Rochelle Criswell
Subject: Mazevo Task and Facility Operation Management
Hello Jacy,
We also use DUO, what problems are you seeing?
Rochelle
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Rochelle Criswell
Assistant Director, Student Union
Boise State University
Boise ID
Original Message:
Sent: 03-29-2023 10:05
From: Deanna Cahoon-Draus
Subject: Mazevo Task and Facility Operation Management
Hi Jacy! Could you provide a screen grab or screen shot of what it looks like to assign a specific task to an individual staff person? This is something we have been looking into.
I'm also wondering if you have to use two-factor authorization? We have to use DUO security, which sometimes makes our experience on Mazevo a bit different. Good experience still! But somethings just work a bit differently than campuses who don't have to use both a Mazevo log-in and the campus security app to confirm identity, so I'm just curious
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Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist
Original Message:
Sent: 03-28-2023 02:19
From: Jacy Cutitta
Subject: Mazevo Task and Facility Operation Management
Hello! We switched to Mazevo about a year ago and we have been using the Tasks. Itʻs a great way to let our students know that something needs to be done on a certain day/time. They can see it on their phone when they use the app and can "check" off that they completed it. We can go into the work log and see if they completed and when. These tasks do not need to be connected to an event - we use it for things like putting up banners or posters, cleaning storage areas, etc. You can also assign a specific staff to a task. Let me know if you have any other questions.
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Jacy Cutitta
Operations Coordinator
University of Hawaii–Manoa
Kaneohe HI
Original Message:
Sent: 03-27-2023 10:24
From: Dennis Campbell
Subject: Mazevo Task and Facility Operation Management
We are exploring new software and are looking at Mazevo and they shared that they have tools that can be used to manage staffing tasks and operations. We currently use 7PointsOps to assist with guiding our student staff. Does anyone currently use Mazevo to manage these items?
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Dennis Campbell
Assistant Director for Fraternity and Sorority Life
Kent State University
Kent OH
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