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Mazevo Task and Facility Operation Management

  • 1.  Mazevo Task and Facility Operation Management

    Posted 03-27-2023 10:25

    We are exploring new software and are looking at Mazevo and they shared that they have tools that can be used to manage staffing tasks and operations. We currently use 7PointsOps to assist with guiding our student staff. Does anyone currently use Mazevo to manage these items?



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    Dennis Campbell
    Assistant Director for Fraternity and Sorority Life
    Kent State University
    Kent OH
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  • 2.  RE: Mazevo Task and Facility Operation Management

    Posted 03-28-2023 02:20

    Hello! We switched to Mazevo about a year ago and we have been using the Tasks.  Itʻs a great way to let our students know that something needs to be done on a certain day/time. They can see it on their phone when they use the app and can "check" off that they completed it. We can go into the work log and see if they completed and when. These tasks do not need to be connected to an event - we use it for things like putting up banners or posters, cleaning storage areas, etc.   You can also assign a specific staff to a task.  Let me know if you have any other questions.



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    Jacy Cutitta
    Operations Coordinator
    University of Hawaii–Manoa
    Kaneohe HI
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  • 3.  RE: Mazevo Task and Facility Operation Management

    Posted 03-29-2023 10:05

    Hi Jacy! Could you provide a screen grab or screen shot of what it looks like to assign a specific task to an individual staff person? This is something we have been looking into. 

    I'm also wondering if you have to use two-factor authorization? We have to use DUO security, which sometimes makes our experience on Mazevo a bit different. Good experience still! But somethings just work a bit differently than campuses who don't have to use both a Mazevo log-in and the campus security app to confirm identity, so I'm just curious



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    Deanna Cahoon-Draus
    University Center Programs Specialist
    University of Wisconsin River Falls
    River Falls, WI
    University Center Programs Specialist
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  • 4.  RE: Mazevo Task and Facility Operation Management

    Posted 03-29-2023 10:20

    Hello Jacy,

    We also use DUO, what problems are you seeing? 

    Rochelle



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    Rochelle Criswell
    Assistant Director, Student Union
    Boise State University
    Boise ID
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  • 5.  RE: Mazevo Task and Facility Operation Management

    Posted 03-29-2023 15:44

    Hi Rochelle, 

    So far we haven't noticed any problems using Mazevo and having to go through DUO.  What type of issues are you folks experiencing?   Our students use it on their devices but they sometimes don't let us know the issues.

    ~Jacy



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    Jacy Cutitta
    Operations Coordinator
    University of Hawaii–Manoa
    Kaneohe HI
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  • 6.  RE: Mazevo Task and Facility Operation Management

    Posted 03-30-2023 11:57

    Hi all,

    I was reminded by our software lead that our pinch points were because you are not able to assign a task to a group of individuals (Building Managers) rather than not being able to assign (individual) staff. 

    Sorry for the confusion!

    I'm interested if folx that assign individual student staff tasks have issues with student switching shifts?



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    Deanna Cahoon-Draus
    University Center Programs Specialist
    University of Wisconsin River Falls
    River Falls, WI
    University Center Programs Specialist
    ------------------------------



  • 7.  RE: Mazevo Task and Facility Operation Management

    Posted 03-30-2023 16:48

    Hi Deanna, 
    When you assign one student staff to a Work Item, their name comes up on it.  The other students can see their name, so they know it's supposed to be for them.  If that assigned person is not in, and the other students are able to do the task, they can click on it and complete it. The Work Item is then assigned to that new person.  So shift changes shouldn't be an issue unless the task is student specific, ie special access or particular skill set. 

    Also, for the Tasks on the Event Reservation, you are able to assign multiple staff/students to the task with a due date. These would come up under "My Tasks" when they go to the Day at a Glance. I don't think these come up on the app though. 
    Hope that helps! 
    Jacy



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    Jacy Cutitta
    Operations Coordinator
    University of Hawaii–Manoa
    Kaneohe HI
    ------------------------------



  • 8.  RE: Mazevo Task and Facility Operation Management

    Posted 03-30-2023 14:58

    We have not had any issues either. We have had good success getting our internal groups (departments/student groups) to get in a make bookings themselves. 



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    Rochelle Criswell
    Assistant Director, Student Union
    Boise State University
    Boise ID
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  • 9.  RE: Mazevo Task and Facility Operation Management

    Posted 07-31-2023 16:17

    Hi Deanna, 

    The question from Dennis was more for the student staff, which we use "Work Items" for.  If that is what you are looking for here's a screen shot of what I see from the back end.  The students see something similar on their app-I've attached a pic below.

    And here's what the students see on the App: If they tap the toggle on the top right, they can show only the items that are assigned to them. The first one is assigned to Tyler, the second is not assigned to anyone, and the third is assigned to Aidan at a specific time. 

    If you are looking to assign a task to a full time staff for an event that needs to be taken care of, like forms to be submitted or reminders, we use "Tasks" on the actual event reservation. Here's a screen shot:  The Task Description is a pre set title, but in the notes, you can put anything you want.  We use this for large events and non-affiliated groups that need more paperwork. The task will show up on your Day At a Glance - you may need to configure this. 

    Hope this helps - and sorry I couldn't get the pictures to be smaller. 

    We do use DUO but I haven't noticed any difference in using Mazevo. 



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    Jacy Cutitta
    Operations Coordinator
    University of Hawaii–Manoa
    Kaneohe HI
    ------------------------------



  • 10.  RE: Mazevo Task and Facility Operation Management

    Posted 03-29-2023 10:18

    Hello,

    We swiched from EMS/7point to Mazevo in Fall of 2021. Our operations team uses work items keep track of chores(you can assign staff) as well as using to set the rooms and the status of the rooms (stared, set, A/V set, etc). Our event coordination team uses tasks to keep track of contracts and other forms or items that need to be completed.  There is also a reporting tool that we have not dove into yet simular to 7points. 

    Thanks!

    Rochelle Criswell

    Boise State



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    Rochelle Criswell
    Assistant Director
    Boise State University
    Boise ID
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  • 11.  RE: Mazevo Task and Facility Operation Management

    Posted 03-30-2023 14:35

    I have a question about Mazevo as well.  We currently use EMS/7 Points. We use Social Tables links for diagrams.  Do these links show somewhere in the Mazevo Tasks for our setups crew to view?



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    Kathryn Walters
    Manager, Scheduling & Systems
    Purdue University
    West Lafayette IN
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  • 12.  RE: Mazevo Task and Facility Operation Management

    Posted 03-30-2023 14:48

    Hello,

    Yes, you can see it from the "Manage Operations Tab" You click on the event and the diagram link shows in the box. 



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    Rochelle Criswell
    Assistant Director, Student Union
    Boise State University
    Boise ID
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