For our event spaces we incorporated that into our service offerings last year for free and introduced pricing for it as an add on for this year. This also includes recording capability and even post production video editing if desired. Our event spaces were already full service production venues mostly supported internally so it's only a question of adding the necessary staff on a per event basis. Surprisingly we have done very little of this out of our event spaces this academic year despite student groups being funded for it.
With regards to the conference rooms we were fortunate enough to reopen from an 18 month renovation (which our main event space was not part of and still open for the duration) last January with all the conference rooms featuring built in cameras in addition to the rest of the AV capabilities. Most of our clients so far have been savvy enough to conduct any hybrid meetings on their own. Our larger conference room does host more formal events from time to time and recently have been wanting to offer them as either streamed view only or hybrid with remote participants. For the former we've been creating zoom webinars as we're fortunate enough to have been allowed a member of our technical team to be given that access however the licensing works. In those cases we've been kicking them off and they've been mostly sufficient on their own. For the hybrid formats we've been assigning a professional staff member to the reservation and allowing them to work out their level of involvement in the execution of the event. Some of them have been able to be run out of the teaching station just pinning participants and screen sharing. Others have needed us to bring in additional cameras and switching in corporate all the visuals and remote participants to create a more streamlined and professional looking presentation both locally and remotely. In these scenarios only extra gear necessitates extra charges.
Coverage has been a bit of a struggle for us due to some professional staff vacancies and the university relaxing it's event related restrictions causing everyone wanting to squeeze all their annual events in to the last half of the spring semester but we've been managing pretty well despite that.
Long term the hope is to get our facility coordinators up to speed on all this so we're not pulling our event technicians from the event spaces.
Let me know if you have any questions!
Scott Casanova '99 (Pronouns: he/him/his) Associate Director Student Centers & Programming Services
T 315.443.4458 F 315.443.4617 firstname.lastname@example.org
124 Schine Student Center, 200 Waverly Ave., Syracuse, NY 13244 scps.syr.edu