Student Manager Staff Meetings

2 Replies

Student Manager Staff Meetings

Posted by Dave Timmann on Jul 11, 2019 1:24 pm

I am curious what your staff meetings look like.  Ours have become more report out issues and how was you week, rather than anything substantive.  I want them to be value added for the meet but we struggle.  Thanks.
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Re: Student Manager Staff Meetings

Posted by Gillian Perry on Jul 12, 2019 8:04 am

Hi, Dave. We were also having a similar issue and have shifted from manager meetings being true "meetings" and more focusing them on professional development topics relevant to their position. So, it may look something like a group training in August to cover a wide range of topics and nuts/bolts, best practices for supervising peers in September, best practices in interviewing/hiring/onboarding in October, how to successfully and meaningfully complete an employee evaluation in November, etc. We try to have different voices from our department and outside of our department help with these topics and always save part of the hour for issues. We also only meet once a month - not sure about your structure, but because the managers are divided out between so many supervisors in our department and I/my grad oversee their general training and collective meetings, we figured we could be the most efficient by meeting less but making it more meaningful. 

Re: Student Manager Staff Meetings

Posted by Jess Shapiro on Jul 12, 2019 8:39 am

Hi Dave,
Our student managers meet weekly for about 45 minutes and the meeting is lead by our 2-3 lead managers rather than the professional staff.  We have a whiteboard in the office that is a dedicated space for managers to write agenda topics for the meeting throughout the week as they come up.  This, along with any announcements, changes, or upcoming processes that we go over as professional staff, usually takes up a good chunk of the meeting.  We involve the student managers in a LOT of decisions that affect the building/staff so there are often lengthy discussions related to topics like our discipline/performance system.  Each manager also has an area of responsibility, so we save time for each manager to give an update on their area.  These include customer service, lost & found, recognition, etc.  When time allows, we end the meeting with a round of "highs, lows, and appreciations" as both a check-in and recognition time.  Please let me know if you have further questions!

Thanks,
Jess

Jess Shapiro
Assistant Director, Campus Center
Ithaca College
jshapiro2@ithaca.edu